Customer Service Representative

Adecco is assisting a local client in their search for Customer Services Representatives in Sarasota!

Hours: 8 hour shift between the hours of 8am – 7pm Monday - Friday
Pay Rate: $15 per hour
Must pass drug and background check and requires GED or High School Diploma

POSITION SUMMARY:
• The Customer Service Rep is responsible for accomplishing all assigned processes/procedures effectively and efficiently by maintaining good working relationships with customers and other departments within the SBU. As a direct link between the SBU and its customers, the Customer Service Representative is primarily responsible for addressing all customer inquiries and complaints in a knowledgeable, quick and professional manner. 

PRIMARY RESPONSIBILITIES:
• Provide timely and accurate information to all customer inquiries regarding product information, delivery dates, pricing and back orders
• Initiate, report, and follow-up customer complaints in accordance to the SBU quality system requirement
• Handle customer complaints and act to resolve any customer problem by utilizing the SBU’s Complaint Procedure
• Evaluate and forward service complaint feedback to QA/RA Department
• Forward all product-related complaints to Division Complaint Officer • Follow the companies return policy and to work with the Returns/Quality Department to expedite credits or any other issues.
• Maintain active communication with the customer to ensure customer satisfaction
• Receive orders via telephone, fax or email and accurately enter them into the system
• Enter return sales orders and provide Return Material Authorization numbers (RMA’s)
• Process credit card orders and take credit card payments
• Facilitate servicing of products and ensure effective communication with customer

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. 

Click on Apply Now to be considered for this Call Center Representative job in Sarasota, FL or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
 

  • Apply with Adecco

Reference number US_EN_99_020488_467757