Customer Service Representative

  • Location
    Shawnee Mission , Kansas
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temporary



Adecco is currently assisting a local client in their search to fill an exciting Customer Service Representative role in Lenexa, KS! Apply now if you meet the qualifications listed below!

POSITION: Customer Service Representative
LOCATION: Lenexa, KS (Zip 66219)
HOURS: 10:30AM - 7PM, M-F
DURATION: 3+ Months
PAY: $13.50/hr W2

**Must be eligible to work for any employer in the U.S. without sponsorship / no corp to corp or 3rd party contracting arrangement / Adecco W2 only.**

Job Description:

Handle all customer contact received by telephone, in writing, and in person. Troubleshoot inquiries. Follow-up with customers on issues that cannot be resolved immediately. Handle all customer inquiries by telephone regarding verbal reporting of results, concerns of service failures and other duties to provide customer satisfaction. Report laboratory results to clients using established protocols. Document reporting or call history in the patient file and maintain appropriate records. Contact the client to resolve routine matters related to patient testing and result reporting. Use established protocols for reporting client concerns. Other duties as required to meet the customer requirements. Understands the importance of Quality Service and how it is measured. Prior customer service experience preferred.


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Elena Jarvis at elena.jarvis@adeccona.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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Reference number US_EN_2_022862_399026