Customer Service Representative

Adecco is assisting a leading client in the financial industry. If you are detail oriented and enjoy working with customers, this is the perfect opportunity for you! As a Customer Service Representative,  you will be the face of the company by answering the phones and greeting customers as they arrive. Additional job duties include:

  • Acknowledge each customer and smile during each interaction with the customer
  • Ensure every interaction with each customer works in conjunction of creating a “raving fan” experience
  • Answer incoming phone calls in a timely manner and obtain appropriate information from customer in order to direct customer to appropriate team member within the branch
  • Complete and maintain branch records including but not limited to insurance log, title log, insurance cancellations etc.
  • Process branch bills and invoices; applying accounts payable general ledgers accurately
  • Process customer insurance claims including but not limited to auto, disability, unemployment, credit insurance claims, or other ancillary product claims
  • Process live checks with detail accuracy and within company policy guidelines
  • Complete the tracking process for applications obtained and those that result in a loan closing
  • Process closed and paid in full loan files ensuring customers receives appropriate documentation
  • Comply with cash control
  • Support branch growth
  • Other tasks as assigned by lead and/or manager
Qualifications & Requirements: 
  • High School Diploma
  • Previous customer service experience and/or experience in a financial business setting is highly desirable
  • Great attention to detail
  • Tech saavy
  • Strong organizational skills
Position Details: 
  • $14 per hour
  • Direct Hire position
  • Regular office hours
If you are interested in this position and meet the requirements and qualifications, please click apply now or call the Adecco office to schedule an interview 920.921.4600.

Adecco is an equal opportunity employer. We also offer one of the most comprehensive benefits packages to contract workers.
 

  • Apply with Adecco

Reference number US_EN_99_026909_439157