Customer Service Representatives

  • Location
    Bend, Oregon
  • Job type
    Direct Hire
  • Salary
    $12.00/Hour
  • Category
    Call Center & Customer Service - Customer Service

Adecco has a Direct Hire opportunity in Bend, OR!

Do you enjoy interacting with people? Are you a natural problem-solver? Does working with technology excite you?! If this is YOU, come be a part of our growing  technical support team! 

 

We are recruiting customer service representatives for technical support, for our upcoming training classes. In addition to a dynamic team environment, you’ll enjoy competitive benefits, generous incentives, and performance-based bonuses!

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Responsibilities:

Our customer service representatives perform the following tasks:

• Carefully listen to and understand customer issues
• Probe and isolate issue causes
• Utilize available resources to identify appropriate solutions for customers
• Explain product features and benefits, answering questions and setting proper expectations for customer inquiries
• Ensure customer satisfaction through effective call resolution
• Identify and escalate emerging product or customer dissatisfaction issues

These positions are full-time, 40 hours per week. We are seeking candidates to fill a variety of schedules including days, nights and weekends. Our client sets every candidate up for success by offering a minimum of three weeks of paid professional training.

 

Requirements of the position include:

• High school diploma or the equivalent
• Basic computer navigation and technical skills
• Advanced problem-solving skills
• Typing proficiency of at least 25 words per minute
• Ability to multi-task
• Excellent interpersonal and communication skills
• Company drug screen and background check are required

Benefits:

We offer our employees the following comprehensive benefits and incentives plan:

• Medical, Dental and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Paid professional training
• Employee referral bonus plan

Equal Opportunity Employer



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Reference number US_EN_99_025338_11930791