Customer Service Representatives

Ring Ring. That's opportunity calling for you. We're hiring experienced temp-to-hire call center representatives in the Springfield area. Call Center Representatives are important for making sure the world's best companies have the best reputation. We're looking for enthusiastic problem solvers; if you love talking with people and helping them find a solution, we want to hear from you.

Here are some of the responsibilities you'll have: *Handle in-bound and out-bound calls from our customers in insurance, mortgage, banking and property loss.
*Identifying and resolving complaints; this is your chance to be a creative in finding a solution.
*Use computer system to track customer interactions, record details of inquiries, complaints, or comments, as well as actions taken. Organization is key.
*This role requires listening to our customer's concerns and showing empathy while resolving their issue. These are the qualities we're looking for in an experienced call center rep:
*Above all, friendly. It isn't always easy, but the key to success is helping a customer turn a frown upside down. *Works well in a fast paced/high stress environment *General computer skills
*Skilled at problem solving and conflict resolution *At least 1 year call center or customer service experience *High School Diploma or GED required
*Generally, Mon-Fri; 8a-5p or 9a-6p. Some shifts will work Saturday from 9a-3p as needed
*$13-$14 depending on experience

So, a little bit about us. We're the worldwide leader in staffing, but it's only because of all the great people we have working with us. We place over 70,000 people with the world's most well-known companies every day, but that's not enough. Why? We think everybody deserves a chance to find a good job. To work on your terms. To better your situation. To get benefits, regardless of whether you're temporary. Does this all sound good to you? If you ask us, we'd make a great team. Isn't it kind of ironic that the way to get started is to pick up your phone and give us a call? Our friendly experts are ready to get you in at a great job, so the ball is in your court. Call 937.356.6990 or 937.237.1831 to get started! Equal Opportunity Employer Minorities/Women/Veterans/Disabled  

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