Customer Service Reps- FEMA PROJECTS

  • Location
    Lewisville , Texas
  • Salary
    $13.20/Hour
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temp to Hire

Adecco is sourcing for Customer Service Reps and Intake reps working individuals effected by the devastation of Hurricaine Harvey and other weather related disasters.

Some additional information on the position:
? These are Full Time Temporary positions (lasting from 2-4 weeks)
? Working 5 days a week, 8 hours a day (overtime maybe available)
? New hires MUST be US citizens
? Availability: 6am to 10pm central time 7 days a week (we will arrange shifts)
? Also, looking for Bilingual Spanish candidates (no bilingual differential)
? New hires will support survivors of Hurricane Harvey, but will need to understand what other resources (agencies) are available in case a referral is needed
? 10 hour training
? Must be 18 and a US citizen



What You'll be Doing...




First and foremost, listen. Put yourself in their shoes. You may have just lost your home, your car, maybe even a beloved pet or even family member. Your ability to be empathetic and patient is key to helping them on the road to recovery.
Helping individuals register for assistance through phone, live chat, email or even social media.
Provide referrals as needed for secondary support organizations and agencies.



What's You'll Need to be Successful...




Amazing empathy and patience
Superior communication and customer service skills exhibiting a high level of both empathy and professionalism
Strong computer literacy
Be a US citizen and 18 years of age

Adecco is sourcing for Customer Service Reps and Intake reps working individuals effected by the devastation of Hurricaine Harvey and other weather related disasters.

Some additional information on the position:
? These are Full Time Temporary positions (lasting from 2-4 weeks)
? Working 5 days a week, 8 hours a day (overtime maybe available)
? New hires MUST be US citizens
? Availability: 6am to 10pm central time 7 days a week (we will arrange shifts)
? Also, looking for Bilingual Spanish candidates (no bilingual differential)
? New hires will support survivors of Hurricane Harvey, but will need to understand what other resources (agencies) are available in case a referral is needed
? 10 hour training
? Must be 18 and a US citizen



What You'll be Doing...




First and foremost, listen. Put yourself in their shoes. You may have just lost your home, your car, maybe even a beloved pet or even family member. Your ability to be empathetic and patient is key to helping them on the road to recovery.
Helping individuals register for assistance through phone, live chat, email or even social media.
Provide referrals as needed for secondary support organizations and agencies.



What's You'll Need to be Successful...




Amazing empathy and patience
Superior communication and customer service skills exhibiting a high level of both empathy and professionalism
Strong computer literacy
Be a US citizen and 18 years of age

  • Apply with Adecco

Reference number US_EN_1_020929_11686207