Customer Service

Serve as a primary contact for inbound customer inquiries via telephone, Internet, e-mail or facsimile transmission. • Provide customer service assistance for all internal and external customers . • Answer customer questions related to orders, RMA’s, product availability, pricing, etc. via phones and/or email • Process orders in Oracle ERP • Process RMA requests in Oracle ERP • Maintain required quality levels for phone and data entry activities • Follow pre-defined procedures to identify, evaluate, solve and escalate customer issues.

  • Apply with Adecco

Reference number US_EN_2_022862_408160