Customer Service

  • Location
    Scranton, Pennsylvania
  • Job type
    Contract/Temp to Hire

Adecco is currently searching for Customer Service Representative in the Montage Mountain (Scranton, PA) area. The pay range for these openings are between $12.50 per hour to $14.75 per hour.

All customer service representatives must work Mondays, Friday, and Saturday. You will work four week days with either Tuesday, Wednesday, or Thursday off. You will also have every Sunday off. You will have a set schedule.

Schedule Options Monday-Friday with 1 weekday off (either Tuesday, Wednesday, or Thursday)

1:00pm-10:00pm $14.75 per hour
12pm-9pm $14.00 per hour
11am-8pm $14.00 per hour

All candidates must also work Saturday, 11:30am-5:30pm at $12.50 per hour.

Answer inbound calls from policyholders and claimants and accurately input all necessary information into the FNOL application to complete a First Notice of Loss Report. You will assist customers in a professional and courteous manner and input all overnight claim reports in a timely and accurate manner.

High School Diploma or equivalent.
-2 + years Customer Service or call center experience.
-Bilingual in Spanish is a plus.
-Microsoft Office Suite knowledge is essential
- Must type a minimum of 35 wpm

This position is located in Moosic in the Montage Mountain area. This position involves call center customer service. We are looking for bubbly, energetic, and friendly candidates who thrive on outstanding customer service. You will be answering phones, assisting customers, and solving issues. You must be able to use Microsoft Office and be computer savvy.

Responsibilities for this position include:

-To answer calls from customers and potential customers in a professional and polite manner, thus satisfying customer requirements and providing customers with a high level of customer service.

-To handle any customer enquiries or complaints ensuring that they are dealt with accurately by providing the customer with the correct information and ensuring that they are happy with the

- Any other duties as required depending on the needs and workload of the department.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans

  • Apply with Adecco

Reference number US_EN_99_022997_11819083