Customer Service Specialist

New
  • Location
    Austin , Texas
  • Salary
    $15.50/Hour
  • Job type
    Contract/Temporary

Adecco is currently searching for self-motivated, driven Call Center professionals in South Austin. We have partnered with a nonprofit educational testing company to take incoming calls regarding the STAAR exam during their testing administration period. This position is Monday – Friday.
Responsibilities:
• Demonstrate professionalism and patience in troubleshooting with technical issues related to the client assessments as well as non-technical information related to the tests
• Utilize intermediate to advanced search functions to search online manuals, MS Excel, and Word to efficiently handle and troubleshoot caller inquiries
• Ability to accurately describe technical issues to be forwarded to a supervisor for review
• Adhere to a strict attendance policy
• Achieve 95% or above for all metrics
Required Experience:
• Two years of customer service experience required.
• Technology related schooling preferred
• Excellent computer profiency
• Understanding of business acumen
EEOC/M/V/D


Two years of customer service experience required.
• Technology related schooling preferred
• Excellent computer proficiency
• Understanding of business acumen

  • Apply with Adecco

Reference number US_EN_1_027673_11678246