Customer Service Specialist

Adecco is currently assisting a local client in their search to fill Customer Service positions in Blue Ash, Ohio.

If you are looking for an opportunity to get your foot in the door with an industry leader that offers tons of room for growth and advancement, this position is for you!

Job description:

Temp-to- hire, 1st, 2nd, 3rd shifts available, Sat or Sun required
Pay rate: $13.50

Position Summary:
Provide remote technical support for various hardware and software applications across the enterprise and provide initial customer contact for issues within the organization.

Essential Functions:
. Provide technical support via phones and/or other media, as required.
. Complete and document all calls in the form of service tickets through resolution.
. Escalate and monitor tickets through IS&S support layers to issue resolution.
. Dispatch vendors or division contacts as required for on-site repairs.
. Analyze and determine magnitude of incident, and escalate to management any identified trends affecting customers to reduce overall incidents.
. Communicate technical analysis and resolution through written documentation within knowledge base.

1 year of call center experience or relevant education
Retail/Pharmacy experience a plus
Outstanding communication skills

How to Apply: Send your resume to or click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_407149