Customer Service Specialist

Adecco is currently assisting a local client in their search to fill an Customer Service Specialist role in Denver Colorado. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below!


**Must be eligible to work for any employer in the U.S. without sponsorship / no corp to corp or 3rd party contracting arrangement / Adecco W2 only.

please feel free to reach out to: Leonor Reyes @ Leonor.Reyes@Adeccona.com

Job Title: Customer Service Rep
Location: Denver CO
Shift: M-F 8am -5pm
Type: Manufacturing/


PAY RATE $20HR


Summary:




This position provides effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the organization. Also provides branch collection support for customer service and administration.

Interacts with customers to establish ongoing value added relationships.
Manages all aspects of customer relationships from quotation through payment of invoices.
Works with branch customers to solve payment issues to lower branch DSO.
Become a reliable resource to customers and co-workers on sales order status and information.
Show initiative by identifying and analyzing problems and proposing acceptable solutions.

Receives sale calls, quotation requests, faxes, mail, EDI, email, and will-call orders
Provides inventory and pricing information
Coordinate with outside sales, purchasing, billing, management, and warehouse customer issues..
Enters or processes delivery ticket/shop orders.
Produce and negotiate customer quotations and proposals
Contacts customers concerning late payments, invoicing issues, and other issues involving credit and receivable items for branch assigned accounts. Reports collection status to AR and management.
Occasionally attends client visits with sales representatives.
Informs and complies with company return goods policy.
Assists outside sales in order processing and customer services.
Quote follow-up and track lost sales reports as well as expediting all customer inquiries and orders.
Arrange direct and/or hot shot deliveries to correct customer problems.
Process credit card transactions.
Assist in physical inventory
Assist will call customers in placing orders.
Participate in special projects as requested by management.






The client is looking for a sharp, energetic, and high-impact CSR!
Will be responsible for improving performance, productivity, efficiency

Goals:

Zero lost time accidents
> 95% OTIF against customer promise dates
< 0.3% cycle count $ adjustments

Tasks:
Ideal Candidate
Requirements:


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contactLeonor.Reyes@adeccona.com For other opportunities available at Adecco go to www.adeccousa.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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Reference number US_EN_2_022862_409833