Customer Service Specialist

  • Location
    Lake Mary, Florida
  • Job type
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an Customer Sales Specialist position in Lake Mary, FL! This is a long term opportunity for the right person. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below!

Customer Service Representative position supporting customer operations. The main job function of this position is to maintain on-time delivery performance expectations within the customer base and support the Sales Marketing Reps team to further enhance Arrow's position within each customer.
Responsibilities for a variety of customer service /sales support / planning activities including but not limited to:
· Entering and maintaining sales order and expediting product delivery
· Scheduling and expediting work orders. Interface with manufacturing and suppliers to request basic delivery information. Review and take action on backlogs.
· Defective product management, process PO change requests
· Act as liaison between sales and material planning group through involvement in shortage calls, quality problems, programming, etc.
· Assist with the overall customer service and account management/strategy by partnering with Sales/Marketing Rep to troubleshoot customer concerns, acting upon a variety of branch level reports, and working on other assignments as needed.
· Interfaces with distribution centers on field quality reports and other customer requirements.
Successful candidates will have a High school diploma, degree preferred, with 2-4 years customer service experience, preferably in distribution, supply chain, or manufacturing setting. Experience with A&D or military customers strongly preferred and experience with part numbers is a huge plus. Strong Excel required, vlookup skills are helpful.
We need a high energy, motivated self starter who is savvy, relationship builder with strong interpersonal, problem solving and customer service skills and excellent organizational, verbal and written communication skills who is able to multitask, prioritize and deal with ambiguity.

Adecco provides one of the most comprehensive benefits packages in the industry to contract employees.

Candidates interested in this Opportunity should apply IMMEDIATELY. DO NOT DELAY. Please click on the “Apply Now” button to fill out your application. If you have any questions, you can contact Leonor Reyes at

This position is being recruited for by Adecco’s Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above, however your resume must be received via the “apply now” button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_402048