Customer Service Specialist

  • Location
    Louisville, Kentucky
  • Job type
    Contract/Temp to Hire
  • Salary
    $14.42/Year
  • Category
    Creative & Marketing

Adecco is assisting a local client in recruiting for a detail-oriented Support Lead in East End of Louisville. This is for a temp-to-hire opportunity that will give you valuable experience to enhance your career. Successful candidates must have excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service. As a Support Lead, you will be responsible for generating reports, reviewing data and other work items. If you meet the qualifications listed below please Apply Now!

 

Responsibilities for this Support Lead job include:

 

  • Expert in Excel, Access, Power Point, Micros, Pivot Tables a Must!
  • Create and update onboarding packages for Customer Service.
  • Set-up Customer Profiles
  • Maintain accurate account records
  • Review reports for missing data
  • Review websites/portals and create training materials as requested.
  • Order entry and support for third party vendors.
  • Partner with IT for catalog creation and maintenance.
  • Work closely with sales to support order management.

 

 

Qualifications:

 

  • Expert in Access/Excel/ Power Point / Pivot tables, Micros
  • Successful candidates will be able to demonstrate strong analytical skills (through reporting, analyzing data, etc.)
  • Must be able to demonstrate proficiency with Excel, Power Point, and Access
  • Must be dependable
  • Have strong attention to detail & work with a high degree of accuracy.
  • Demonstrate a positive attitude, have strong telephone & interpersonal skills.
  • Possess strong organizational, time management, and problem-solving skills; can multi-task.
  • Have a team-oriented work ethic; be flexible to the changing needs of the team.
  • Be a self-starter, and be motivated to go above and beyond for each customer.
  • Take ownership for accounts.
  • Be a quick study with an eagerness to learn new tools and new processes.

 

 

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
 

Click on Apply Now to be considered for this Support Lead job in East End of Louisville or any related opportunities with Adecco.

 

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



  • Apply with Adecco

Reference number US_EN_99_028153_11937400