Customer Service

  • Location
    Springfield, Missouri
  • Job type
    Contract/Temp to Hire
  • Salary
  • Category
    Call Center & Customer Service - Customer Service

¿ Order Management:
o Perform order entry, order expediting, customer service call resolution, return goods authorization, processing of backorders.
o Facilitate QCI and customer interaction, problem resolution, executing 3rd party & direct shipping
¿ Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.
¿ Must possess strong communication skills and customer focus to deliver excellent customer service including maintaining a professional appearance at all times.
¿ Must possess strong analytical skills to reconcile various reports to ensure customer requirements are met.
¿ Must possess the organizational skills to multi-task and meet deadlines as needed.
¿ Must be able to use a computer and possess intermediate skills in Microsoft Office suite of software.
¿ Must be able to work overtime as required.

  • Apply with Adecco

Reference number US_EN_99_028335_11852417