Customer Service /Supply Chain Analyst


Adecco is assisting a partnering client  seeking a Supply Chain Analyst role in Shelton, CT
POSITION:             Supply Chain /Customer Service Analyst
LOCATION:            Shelton, CT
DURATION:            6 months (contract)
WORK HOURS:     Monday to Friday 9:00 am to 5 pm

Customer Support Analyst is responsible for the validation and execution of incoming customer orders. The successful candidate will work closely with Logistics Operations Team in optimizing case fill for customer orders and Customer Transportation Team in ensuring on time delivery of shipments and Sales team to schedule delivery timing for written orders and Planning team to address product availability. The Customer Service Analyst participates in Customer Care Team as a core member in identifying promotional management, efficiency gains, and problem resolution. 

  • Link closely with Operations Manager, Customer Planning Forecast and Replenishment Analyst and Event Supply Planner in identifying gaps for seamless order execution and Customer Supply Chain Analyst for Terms of Sale compliance. 
  • Perform ongoing review with Sales on upcoming promotions, critical stock issues, cut information on sales orders
  • Run SAP reports to identify incomplete sales orders, required data maintenance, sales volume, on-time adherence
  • Communicate with Supply Chain Planning, production facilities, and warehouses on orders outside normal policy to enable timely service to the customer 
  • Establish and maintain a positive relationship to collaborate on order management
  • Work with LOT/CTT/WHS/CD/Planning to identify possible improvements and drive towards flawless execution for order to cash cycle. 
  • Undergraduate degree in Supply Chain Management, Logistics or Business-related field
  • 0-2 years of Supply Chain experience preferred
  • Technical understanding of SAP, AMPS, Merlin or other Supply Chain information systems 
  • Strong skills in Microsoft Excel, Access and Outlook required
  • Excellent written and verbal communication skills    
Phone Interviews - first round
***Applicants must be currently authorized to work in United States on full-time basis. We’re unable sponsor applicants with the following work visas:  H1B, H2B, E3, TN1 / no corp to corp or 3rd party contracting arrangement / Adecco W2 only and not require relocation assistance.
***Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer.

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco. 
RECRUITER: Once candidates have applied, resumes will be screened for review. I will reach out to you if are chosen for the next step in the application process. If you have any questions please feel free to reach out to:
IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume for review. For other opportunities available at Adecco go to
The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include 401(k) Insurance Benefit Plans.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_022862_402535