Customer Service-Website Support Services

  • Location
    Franklin, Wisconsin
  • Job type
    Contract/Temp to Hire

So you’re seeking an awesome “administrative and technical” opportunity with a  growing organization in the greater Milwaukee area-  good news, we’ve got it! Adecco is assisting a premier financial services organization with their Customer Tech Support/Website Support Services positions in Franklin, WI!

The company’s Customer Tech Support/Website Customer Service individuals are a vital part of the team, holding a high level of responsibility in specialized roles. The daily schedule is very structured.

Here are some of the responsibilities you’d have:
• Receive incoming calls from customers: resolve technical issues and answer how-to questions on the website and applications
• Apply problem solving skills (troubleshooting) to address issues with the specific system applications
• Explain the navigation and usability of the websites and applications
• Simultaneously navigate through multiple screens and systems to provide answers to inquiries
• Update client data as needed to address missing data or data concerns

Here are the requirements:
• Associate’s degree in business or related field, or equivalent combination of education and experience
• Effective, professional written and verbal communication skills
• High comfort level handling high volume of incoming calls, addressing customer needs/documenting accurately and escalating calls as needed
• Demonstrated computer experience with solid navigation, keyboarding skills and familiarity with the operating system features
• Proven customer service skills and experience, preferably while multitasking in dual monitors
• Strong reliability and dependability

So, a little bit about us. We’re the worldwide leader in staffing, but it’s only because of all the great people we have working with us. We place over 70,000 people with the world’s most well-known companies every day, but that’s not enough. Why? We think everybody deserves a chance to find the right career opportunity. To work on your terms. To better your situation.

Does this all sound good to you? If you ask us, we’d make a great team. Our friendly experts are ready to get you in at a great job, so the ball is in your court. If you’re ready for an exciting, challenging position in the greater Milwaukee area, apply online with Adecco today!

Equal Opportunity Employer

  • Apply with Adecco

Reference number US_EN_99_023549_11828491