Customer Service/Call Center Representative

  • Location
    Springfield , Ohio
  • Salary
    $ 12.5 - $ 14
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temp to Hire

Ring ring. That's opportunity calling for you. We're hiring, temp-to-hire, call center representatives in the Springfield, Ohio area. Call center representatives are important, really important, for making sure the world's best companies have the best reputation. We're looking for enthusiastic problem solvers. If you love talking with people and helping them find a solution, we want to hear from you.


Here are some of the responsibilities you'll have:
*Managing a high volume of calls with varying
degrees of questions or concerns. You've got
this!
*Identifying and resolving complaints; this is
your chance to be a creative in finding a
solution.
*Use computer system to track customer
interactions, record details of inquiries,
complaints, or comments, as well as actions
taken. Organization is key.


These are the qualities we're looking for in a call center rep:
*Above all, friendly & empathetic. It isn't
always easy, but the key to success is helping a
customer turn a frown upside down.
*Skilled at problem solving and conflict
resolution, no matter what is thrown at you, you
keep a cool head.
*Adept at communication. After all, there's a
reason somebody is calling.They're just looking
for somebody willing to listen and give them an
explanation.
*Someone that is reliable and that can accept
feedback and implement the corrective actions
immediately while being able to adapt to change.
*High School Diploma or GED
*At least 1 year of experience


$12.50-$14/hr depending on department/experience.
Normal Hours of Operations include M-F; 8a-5p.


So, a little bit about us. We're the worldwide leader in staffing, but it's only because of all the great people we have working with us. We place over 70,000 people with the world's most well known companies every day, but that's not enough. Why? We think everybody deserves a chance to find a good job. To work on your terms. To better your situation.To get benefits, regardless of whether you're temporary. Does this all sound good to you? If you ask us, we'd make a great team. Isn't it kind of ironic that the way to get started is to pick up your phone and give us a call? Our friendly experts are ready to get you in at a great job, so the ball is in your court. 937.356.6990.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_1_026991_11723487