Customer Service/Sales

  • Location
    Kalamazoo, Michigan
  • Job type
  • Category
    Accounting & Finance - Loan / Mortgage

Adecco is currently assisting a local client in their search to fill an exciting Contract, Customer Service/Sales role in Kalamazoo, MI. Apply now if you meet the qualifications listed below!

Duration: 4 months
Shift: Monday - Friday 11am - 8pm
Pay Rate: $14.20 per hour

Day to day responsibilities for this role:
• Contacting customers that have inquired about mortgages on the Company website
• Verify leads in the Company system and review to ensure they have not been contacted in certain time frame
• Call leads and read from Company script
• Perform a warm transfer to Loan Officer
• 75% - 80% of the day will be phone calls

• Monday-Friday
• Hours: 11am-8pm
• OT: None
• Weekends/Travel: None

Degrees or certifications required:
• 4 year degree is a nice to have but not required
• Previous experience in sales over the phone
• Customer service experience
How will performance be measured:
• Number of calls made

Top must-have skills:
• Phone skills, they will do some outbound calling to customers
• Customer service experience
• Mortgage experience
• Basic word and excel experience desired

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to: Laurie Czechowski,, (631) 844-7620

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_399411