Customer Support

  • Location
    Bradenton, Florida
  • Job type
    Direct Hire
  • Category
    Information Technology - Software

I am working with a Medical Software EMR Company in the Bradenton, FL area that needs a professional Customer Member Support individual. Great company, comes with benefits and stability.

If you are looking to settle into a strong and growing company and LOVE working with clients and members in a support role this is a great position for you. Email resume to:

Duties include:

Increase new member engagement and early adoption of DS3 systems
Retain existing DS3 Members
Provide a world class customer experience
Stay abreast of industry updates including clinical, regulatory, customer, and competitor information. This should be relayed to pertinent team members through email, telephone, or CRM.
Communicate cross-functionally with Marketing, Sales, Billing, and the Leadership team to provide poignant updates regarding best practices, industry changes, and valuable feedback.
Train and educate DS3 Members and prospects
Develop new protocols to improve the Member experience and internal processes

  • Apply with Adecco

Reference number US_EN_2_028296_136676