Customer Support Representative

Adecco is assisting a local client in recruiting for an Experienced Customer Support Representative with a military/aerospace background in the Santa Clarita Valley. The ideal candidate will be will have experience working for with the military and/or aerospace companies.   If you meet the qualifications listed below, please Apply Now!

Responsibilities for this Customer Support Representative include, but are not limited to:

  • Process and maintain customer purchase orders, external customer purchase order systems and electronic data interchange (EDI).
  • Maintain off-line sales systems as required
  • Responds to customer pricing requests per established price guidelines.
  • Interacts with other departments as required for order status, delivery updates, warranty & quality updates
  • File and maintain proper documentation
  • Interfaces with customers on a daily basis
  • Flexible schedule required
  • Prepares and submits customer quotations per established price guidelines
  • Responds to internal and external customer inquiries
  • Compiles and generates various customer/sales reports
  • Contract review of customer purchase orders
  • Capable of working unassisted with OEM and aftermarket customer requirements.
  • Respond to other administrative requests from Account Managers
  • Input forecast information and/or participate in planning meetings
  • Picks up and distributes department mail
  • Cross train with other CS Representatives
  • May be asked to provide limited coverage for account management functions
  • May provide product or technical application information
  • May assist in preparing customer account review packages/information
  • Limited face-to-face customer contact
  • Actively participate with AR management (collection process, validate PO to sales order, collections, etc.)

 

To be considered for this Customer Support Representative, you should:

  • Expert knowledge of computer systems/software applications
  • High level of professional communication and interpersonal skills
  • Must work effectively in a team environment
  • Able to multi-task, detail oriented and able to prioritize work load efficiently is a must
  • Sound judgement and decision-making skills regarding routine, day-to day functions
  • Have military/aerospace experience a must
  • SAP experience highly preferred
  • Strong follow-up skills a must
  • Solid understanding of the sales process

 

What’s in this for you?

Salary starting at $45k +

  • Eligible for benefits
  • Temp to hire within 3-4 months for the ideal candidate
  • Weekly pay check, possibility of becoming permanent

Click on Apply Now to be considered for this Customer Support Representative in the Santa Clarita Valley, California or any other any related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_025142_519735