Deduction Administrator

Adecco is urgently seeking a Deduction Administrator to work in Bridgewater, NJ. This is a 12 month contract opportunity with a well-established company.

Job Requirements

  • MUST have prior experience within an SAP environment
  • Strong computer skills, including proficiency in Microsoft Office Excel, Word, Power Point, Outlook, and Get Paid/Adobe Acrobat software
  • 1 – 2 years of analytical work
  • Previous experience in a customer service environment is preferred
  • Some experience with account reconciliation and/or experience with domestic/international transportation carriers
  • High school graduate
  • Associate degree preferred
  • Maintain a high level of accuracy, while preserving the process flow and inconsistent volume
  • Ability to communicate effectively to obtain information and documents to resolve customer issues
  • Effectively present information and respond to questions from managers, team members, and customers
  • Analytical skills and strong attention to detail
  • Ability to work effectively with a wide variety of people
Job Responsibilities
  • Prepare the reconciliation of customer disputes related to errors in shipping, damaged products, and carrier related claims, with direct supervision and approval by management
  • Communicate both internally and externally to expedite the resolution process and achieve customer satisfaction
  • With direct supervision, reconcile deductions on an outlined customer base through matching receiving documentation with customer information including proof of delivery requests and their complete reconciliation while compiling and maintaining monthly stats
  • With direct supervision, process credit/debit A-Adjustments requests for various categories approved by management ensuring accurate entry into SAP
  • Utilize SAP and GET PAID software to update and maintain current charge back status
  • With direct supervision, prepare all necessary documentation for recovery collection efforts
  • Through review with management, identify causes that can improve the process flows for claims and their reconciliation
Duration: 12 month contract
Pay Rate: $24.60/hour

Adecco is an Equal Opportunity Employer.

If you are interested, apply now!

  • Apply with Adecco

Reference number US_EN_99_028124_11989304