Adecco is currently assisting a local client in their search to fill an exciting Department Support Specialist I role in Warminster, PA!  Apply now if you meet the qualifications listed below!

POSITION: Department Support Specialist I
LOCATION: Warminster, PA
HOURS: Full-time
DURATION: Approx. 6 - months; with potential to extend
PAY: $22.00/hr.

Responsibilities, Qualifications, & Details
Process all service requests for New Business jobs.
Initiate and track these requests in CIMS and Passport.
Process solar applications, payments and communications with Capacity Planning, including the update of Capacity Planning website per New Business Process as required
Provide support for Design and Construction Consultants, as needed
Maintain files for each project.
Process, Duplicate and Distribute Work Order Packages for Field Construction Work, as needed.

Required Skills

  • List, in order of performance, the 3-7 major accountabilities of this position. These accountabilities are generally constant and rarely change.
  • Associates Degree in engineering or business-related field with a minimum of one (1) year experience in a customer contact role. or
    • High School diploma with a minimum of three (3) years’ experience in a customer contact role.
    • Demonstrated excellent telephone and written communication skills.
    • Literacy in CIMS.
    • Experience interpreting and understanding distribution maps and electric/gas terminology.
    • PC skills including but not limited to WORD, EXCEL and ACCESS.
    • Knowledge of electric and gas rates, rules and tariff.
    • Excellent attendance record.
    • Valid driver's license.
  • Four-year college degree or High School diploma with a minimum of three (3) years’ experience in a customer contact role.
  • Minimum of one (1) year work scheduling and/or dispatching experience.
  • Negotiating skills
  • Knowledge of PassPort system.

Preferred Skills
CIMS is preferred but not required

How to Apply: Click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply with Adecco” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to: Natasa Jankovic at

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


  • Apply with Adecco

Reference number US_EN_99_022862_396884