Department Support Specialist

  • Location
    Kennett Square, Pennsylvania
  • Job type
    Contract/Temporary
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an exciting Department Support Specialist role in Kennett Square, PA! Apply now if you meet the qualifications listed below!


POSITION: Department Support Specialist
LOCATION: Kennett Square, PA (zip 19348)
HOURS: 8am - 5pm
DURATION: 12 Months
PAY RATE: $17.85/hr

Chat with me now about this position! - https://flashrecruit.com/user/ElenaJarvis

Responsibilities
• Owns setup and accuracy of prospective customer including relationships between the existing meters, credit, contracting and accounts.
• Liaises between sales and other functional departments to ensure proper communication throughout pre sales contract cycle.
• Maintains data accuracy on any changes in customer data (ownership changes for example).
• Owns verification of customer’s legal name thru the secretary of state websites.
• Owns setup and accuracy of transactional, hedge accounts and physical pool accounts.
• Manages the submission of credit requests.
• Manages the submission of standard contract requests.
• Manages and ensures accuracy of customer status in systems and communicates to account managers for locking purposes.
• Coordinates the completion of LDC enrollment paperwork where customer signatures are required.
• Owns transfer approval process from one salesperson to another.
• Manage and resolve all Siren Rules.
• Assist in data cleanup projects as assigned.
• Assist in sales and employee training as required.
• Assist in the development of process efficiencies as required for assigned markets.
• Assist in regression testing for systems impacting assigned markets and products.
• Provide pricing to AM/BDM for all sales segments, including addition of fees, adders and ancillary costs for assigned markets.
• Manage RFP mailbox, track RFP, coordinate pricing and response.

Requirements
• Candidates should possess strong analytical and administrative background
• Intermediate MS Excel skills (pivot tables, basic formulas)
• Experience with Salesforce highly preferred
• 4 year college degree highly preferred


Chat with me now about this position! - https://flashrecruit.com/user/ElenaJarvis



How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to Elena Jarvis at elena.jarvis@adeccona.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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