DINING ROOM SUPERVISOR

  • Location
    Murray, Kentucky
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 12 - $ 14 / Hour
  • Category
    Office, Clerical & Administrative

Adecco is assisting Murray State University in Murray, KY to fill a Dining Room Supervisor position

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Murray State University’s team is made up of people who are hard-working, energetic, and passionate about what they do! As a dining room supervisor, you are what makes the guest’s stay an experience of a lifetime.

 

Responsibilities:

 

  • Ensure outstanding customer service at all times.
  • Maintains a friendly, cheerful and courteous demeanor at all times.
  • Courteously and accurately answers inquiries from potential guests.
  • Responds to telephone and in-person inquiries regarding dining room services and guest concerns.
  • Uses suggestive selling techniques to sell food and beverages to increase revenue.
  • Supervise dining room personnel to include hostess, cashiers, waitresses, and busboys.
  • Prepares work schedules, maintains time and attendance reports.
  • Train, direct the work of, resolve issues/problems and coach and counsel the dining room team members to ensure a quality operation.
  • Maintains cleanliness of all work areas within the dining room.  Arranges table to accommodate groups.
  • Maintains records such as labor costs, supplies and equipment inventories, daily receipts, ticket logs, party sheets, etc.
  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Assist all departments in servicing the quests during high volume periods.
  • Takes responsibility in the absence of the Manager.
  • As a supervisor you will be a role model, sharing your expertise and continually inspiring the dining room team.


Qualifications:


  • 6 months – 1-year work experience as Dining Room Supervisor or Customer Service.
  • Previous supervisory experience preferred.
  • Excellent organizational skills required
  • Excellent communication skills
  • Acquires job skills and learns policies and procedures to complete routine tasks
  • Ability to read and comprehend routine instructions, short correspondence and memos
  • Ability to give high priority to customer service
  • Ability to solve problems with a minimum of supervision
  • Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff
  • Ability to multi-task and work in a fast-paced environment
  • Must be people oriented and able to work independently or with others as needed
  • PC Skills and Knowledge
  • Ability to use basic office equipment including Fax, copier, printers
  • Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard
  • Must be able to stand for an extended period of time, up to 6-8 hours a day


Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.


Click on Apply Now to be considered for this Dining Room Supervisor job at Murray State University in Murray, KY or you can visit our website www.adeccousa.com to search for other opportunities that are currently available. For questions regarding this and other Adecco positions, please feel free to call your local Adecco Branch at 270-575-0510.




Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 



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Reference number US_EN_99_020622_11878271