Dispatch Manager ORD-Chicago-

  • Location
    Bensenville, Illinois
  • Job type
    Direct Hire
  • Category
    Transportation - Transportation

ESSENTIAL DUTIES AND RESPONSIBILITIES • Manage dispatch delivery schedules, pick-ups and deliveries
• Manages employee retention, compliance and safety

Managing a team of 5-6

. Escalates issues to manager when appropriate. • Schedules and communicates expectations to drivers. Including: pick up/delivery time schedules/location and on time expectations. • Effectively Monitors Company utilization regarding assets: daily, weekly, monthly, and yearly. • Provides clean, consistent, and professional communication to internal and external customers. • Independently manages and maintains all accessorial charges to schedule including, but not limited to company compensation programs. • Utilize various sources of communication for scheduling; including: internet, e-mail and company satellite phone system. • Actively accepts accountability for tracking and communicating appropriate information related to customer loads and resolves problems. • Arrives promptly and prepared to perform duties effectively. • Audit all documentation for completeness and accuracy. • Familiar with D.O.T. regulations and hours of service. • Exhibits exceptional skill regarding project management and problem solving skills.
• Above all, leads by example, motivates and supports co-workers, Integrates and promotes the Company Values into daily actions and interactions (Integrity, Innovation, Teamwork, Dedication, and Respect).

Flexibility to ensure services are rendered. Strong emphasis on this.
Flexibility to manage people and stay late when needed.
Detail oriented
Strong organizational skills.

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Reference number US_EN_2_028296_137170