Documentation Specialist

 

Adecco is currently assisting a local client in their search to fill an exciting Documentation Specialist role in Irvine, CA!  Apply now if you meet the qualifications listed below!

 

Responsibilities, Qualifications, & Details:                
Responsible for creation and maintenance of the documents for the company’s proprietary software; Streamline and/or Title Express. Responsible for storage, archive process, and release of documents. Maintain the integrity of underwriter, state, and custom forms. Acts as a liaison between customers, underwriters, and state specific contacts to resolve document discrepancies and updates.

 

  • Maintains the standard, state and custom set of documents for Streamline and/or Title Express.
  • Verify the most recent state and county forms from various websites and sources.
  • Provide the Support Desk with document updates, as needed.
  • Maintain historical changes of forms and or issues through Service First and Sales Logix (CRM) software.
  • Create, obtain approval from customers and maintain historical Statement of Work for custom form requests.
  • When applicable, submit billing for custom form requests to Accounting for further processing.
  • Gathers data and recommends solutions to customer issues.
  • Troubleshoot and resolve document issues as reported by customers, as assigned.
  • Performs additional duties as required by Management.

 

Must Have:

 

  • Working knowledge of fundamental concepts, practices and procedures of department/field
  • Very good verbal and written communication skills
  • Establishes effective working relationships at the work group level
  • Intermediate experience with MS Word, including but not limited to knowledge of template setup, styles, fields, and if/then statements.
  • Good proofreading skills
  • Detail Oriented
  • Able to work autonomously as well as with a team
  • Self-motivated; self-starter
  • Title and Escrow knowledge preferred
  • General knowledge of web applications preferred, training provided for company specific applications
  • Adobe Acrobat-preview print preferred
  • Streamline/Title Express and VBA experience a plus

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

 

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

 

If you have any questions surrounding the application process, please feel free to reach out to: Taylor.Ester@Adeccona.com

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

 

  • Apply with Adecco

Reference number US_EN_99_022862_475646