EAP Specialist

An EAP Specialist position is available in San Antonio, TX, courtesy of Adecco Medical and Science. The position is a 5+ month contract, full time, Monday-Friday. Previous EAP experience is preferred. Pay is negotiable.

Call center environment: providing expertise and assistance to employee in the Employee Assistance Program. The objective of the this role is to provide telephonic mental health services, employee assistance services, triage and special services according to measurable criteria to meet the needs of callers and the contractual obligations of customers.

Primary responsibilities include: Providing telephonic Assistance to employees who are dealing with a variety of issues, including workplace stress, family issues, and mental health needs. Responding to crisis calls, determining member eligibility and benefit coverage, and performing call triage as appropriate. Initiating counseling referrals and providing certification for appropriate outpatient care. Assisting in the coordination of services with the provider. Updating and making clinical notes in the care management database.

Masters (MA) degree or higher in a mental health or related field.
Minimum of five (5) years of post graduate experience, or three (3) years with EAP experience.
Experience in brief cognitive-behavioral, problem solving interventions, family intervention, crisis intervention, and marital/parenting issues are necessary.
EAP certification and/or Experience in Employee Assistance Programming a plus.
In addition, for specialty of Management Consultation, case management experience necessary.
Prior work with managers and prior work with substance abuse issues a plus.
Computer skills necessary, proficient with Microsoft office, Word and Excel.
Excellent Clinical Skills.
Assessment Skills Experience in a variety of settings and serving a variety of populations. Ability to handle a high volume of work and keep up with a fast paced and changing environment.

If you are interested in this position then please click APPLY NOW. For other opportunities available at Adecco Medical and Science go to www.adeccousa.com or email your resume to lia.vyverberg@adeccona.com or call 585-512-1472.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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Reference number US_EN_2_108218_333831