Electro-Mechanical Trainer

  • Location
    Lewiston , Maine
  • Category
    Industrial & Manufacturing - Repair / Technician
  • Job type
    Direct Hire


Electro-Mechanical Trainer / Customer Facing / Overnight Travel / Direct Hire

Our client recently made a multi-million-dollar investment into their Maine facility, creating a state of the art manufacturing operation. Due to company growth, they are looking to add a 2nd Technical Trainer to the team. This person will provide top tier training of their product line to customers, dealers, and technicians. They will need to have a strong electro-mechanical background as they will be instructing on how to perform installations, maintenance and repairs. This position requires significant overnight travel (approx. 65%), meaning being away for 3 – 5 days at a time. You will be given a great deal of training to start (domestic and international).

Responsibilities:

Install equipment and train customers at their location
Review and analyze customer requirements for training
Create training plans for internal staff and customers
Create training curriculum and continually reviews documentation for accuracy,
Build customer relationships with timely and effective training initiatives
Set customer goals and expectations and works to exceed them
Manage personal schedule and expense reports
Provide safety training and promote site safety for service staff and customers
Provide continued mentoring for staff and customers
Provide active and open communication to customers and dealers so they are free to discuss their requirements, concerns and/or issues
Provides technical phone support
Participate in a 24/7 on call rotation


Qualifications:

3+ years electro-mechanical experience
Experience with machine installations and on-site customer service
Excellent troubleshooting and problem solving skills
Travel (up to 65%)
Must be able to climb or work on lifts at heights up to 45 feet
Able to operate (or be trained on) fork truck and scissor lifts
Experience developing and delivering technical training


If you meet the above qualifications and would like to apply for this position, please click APPLY NOW and upload your most current resume or you may email your resume to Craig MacDonald, at craig.macdonald@adeccona.com. Thank you in advance for applying, however, only qualified candidates will be contacted.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled




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Reference number US_EN_2_020056_134939