Email Chat Specialist

  • Location
    Austin, Texas
  • Job type
    Contract/Temp to Hire
  • Salary
    $14.00/Hour

Adecco has partnered with an incredible technology company dedicated to helping new businesses acquire what they need.  This is a great opportunity to join in a company that REGCOGNIZES AND NOURISHES good talent!

We are looking for individuals that are passionate about learning new procedures and giving excellent customer service in a call center environment.  If that’s you, then apply now!  This is a fast paced and fun environment and you must be willing to work a variety of shifts.  Pay rate is $14/hr.

Responsibilities:

  • Assist Customers with inquiries via email regarding order status, payments, refunds, site operation, and basic information about our products and services.
  • Ability to think creatively and use various methods in problem solving
  • Flexibility and the ability to manage multiple assignments.
  • Maintain/achieve Contact Center performance metrics
  • Ensure operational and technical issues are communicated to management team.
  • Perform numerous duties including filing, faxing, relaying messages and problem solving.
  • Maintain outstanding attendance record
  • Consistently demonstrate the ability to effectively handle difficult calls and emails.

Qualifications:

  • Must have open availability, including availability on evenings, weekends and holidays.
  • 2-years call center experience in a high-volume contact center, legal or service environment.
  • 1-year experience as an email chat specialist
  • Experience with Salesforce or any CRM tools
  • Proficiency with MS Office suite
  •  
  • EEO/M/W/V/D


  • Apply with Adecco

Reference number US_EN_99_027673_11888448