Enrollment Services Specialist I

Enrollment Services Specialist – Health Insurance Programs

OUTBOUND Call center - 6-12 Month Project in Westbrook, Maine! Earn $15.00 per hour 
Work schedule is Monday through Friday;  8:00 am – 4:30 pm             

What will you be doing as an Enrollment Services Specialist?

Supporting MaineCare expansion enrollment 

  • This is an Outbound Call Center position, providing information on state funded health insurance programs.
  • Interacting with newly eligible people and educating potential members about the options available to them.
  • Helping Mainers learn more about qualifications and receive initial help signing up if they are eligible. Those who want to enroll will be directed to eligibility specialists to complete the process.

REQUIREMENTS & EXPERIENCE: 
The ideal candidate must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn

  • Strong computer skills  are a must! 
  • Ability to navigate between multiple computer programs quickly and effectively while speaking to customers is necessary! 
  • Ability to follow prepared scripts  
  • Previous call center experience is required
  • Must be outgoing, friendly and patient
  • Comfortable making all OUTBOUND calls
  • Previous call center healthcare experience is a plus, but not required 
  • Minimum High School Diploma or GED is Required

  • Apply with Adecco

Reference number US_EN_99_020045_455423