Experienced Customer Service Representative

New
  • Location
    Trenton, New Jersey
  • Job type
    Contract/Temporary
  • Salary
    $ 14 - $ 15 / Hour

Adecco is currently seeking Call Center Representatives for temporary assignments at Educational Testing Service (ETS) in Ewing, NJ. This is long-term temporary assignment opportunity that will give you valuable experience to enhance your career!
 
As a Call Center Representative, you will be responsible for handling a high volume of inbound calls in addition to other work items. Successful candidates must have excellent verbal skills, be personable over the phone, be well-versed in computer systems, and network functions. Candidates should be reliable, and able to provide outstanding customer service.
 
If you meet the qualifications listed below, APPLY NOW!

Shifts Available: 8:00am-4:30pm, 9:30-6pm, and 11:30am-8pm

 

Responsibilities include:

  • Responding to routine customer inquiries via phone and email using scripted responses.
  • Documenting all call details into case management system (CRM).
  • Adhering to call center compliance metrics and service level agreements.
  • Providing world-class service to customers in an accurate, efficient, and professional manner.

 

Experience:

  • 2-3 years’ experience in an inbound call center environment required.
  • Must possess excellent and professional communication skills, flexible, organized, attention to detail, able to work in a team environment, and handle difficult customer situations.
  • Intermediate to advance computer skills required with proficiency in navigating multiple systems/databases. 

 
What’s in it for you?

  • Weekly Pay- you receive a paycheck every week!
  • Valuable work experience
  • Friendly work environment with business casual dress code

Click on Apply Now to be considered for Call Center Representative positions at ETS in Ewing, NJ.  You may also visit www.adeccousa.com to view other current job opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



  • Apply with Adecco

Reference number US_EN_99_028131_11922856