Field Support Rep

  • Location
    Mountain View, California
  • Job type
    Contract/Temporary
  • Category
    Call Center & Customer Service - Customer Service



Adecco is currently assisting a local client in their search to fill a Field Support Rep in Mountain View CA. This is a contract opportunity for the right person. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below!



POSITION PROFILE: Qualifications:
Excellent customer service skills. Good PC skills. Good organizational skills and ability to prioritize. Mathematical and filing skills. Ability to use office machines and technical equipment.

Responsibilities:
POSITION PROFILE Supports the daily operations of one or more MS locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region’s MS logs and reports, the MS services during implementation and fills in for absences and vacations throughout the Ricoh locations, as well as assists during start-up of new accounts. Responsible for supporting operational objective at all existing customer sites within a geographic territory. This position reports directly to the FSR Manager or the IAM, depending on marketplace personnel configuration.


JOB DUTIES AND RESPONSIBILITIES • Assists new MS site implementation. • Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures. • Assists in the training of new and existing employees. • Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor. • Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor. • Orders paper, toner and other supplies as directed by Site Manager or Supervisor. In the absence of onsite personnel, may perform any of, but is not limited to the following duties: • Processes all incoming and outgoing mail. • Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations. • Filing and labeling of documents and other materials for storage and retrieval. • Shipping and Receiving, including the movement of boxes and or equipment. • Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite. • Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc. • Performs basic troubleshooting on all equipment used within the RICOH Center. • Assists in the coordinating of work assignments to meet specific deadlines and service deliverables. • Manage all aspects of the RICOH Center in the absence of the Site Manager or Supervisor. • Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor. For one person sites, attend the Daily huddle via conference call. • Performs Front Desk Receptionist duties. • Performs other duties as required.


Comments/Special Instructions
Preferred max pay rate is $17.00/hr.



Comments/Special Instructions
Need someone who knows print production.


IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. Submit your resume asap. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For consideration please send your reume to Leonor at Leonor.Reyes@adeccona.com

If you have any questions surrounding the application process, please feel free to reach out to Leonor Reyes for further details.
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k) and Insurance Benefit Plans. Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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Reference number US_EN_2_022862_400829