Field Support Rep

  • Location
    Woodland Hills , California
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temporary

Adecco is currently assisting a local client in their search to fill an exciting Field Support Rep role in Woodland Hills, CA! Apply now if you meet the qualifications listed below!


POSITION: Field Support Representative
LOCATION: Woodland Hills, CA (zip 91367)
HOURS: 8am - 5pm
DURATION: 6 Months, Temp to Perm position
PAY RATE: $11.78 - $13.72/hr

Qualifications:
• Must have reliable transportation. Candidate will be required to cover client sites in Woodland Hills, Century City and downtown Los Angeles.
• Ability to use and troubleshoot mailroom equipment.
• Good organizational skills.
• Good communications and customer service skills.

POSITION PROFILE
Supports the daily operations of one or more MS locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region’s MS logs and reports, the MS services during implementation and fills in for absences and vacations throughout the client locations, as well as assists during start-up of new accounts. Responsible for supporting operational objective at all existing customer sites within a geographic territory. This position reports directly to the FSR Manager or the IAM, depending on marketplace personnel configuration.


JOB DUTIES AND RESPONSIBILITIES
• Assists new MS site implementation.
• Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures.
• Assists in the training of new and existing employees.
• Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor.
• Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor.
• Orders paper, toner and other supplies as directed by Site Manager or Supervisor. In the absence of onsite personnel, may perform any of, but is not limited to the following duties:
• Processes all incoming and outgoing mail.
• Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations.
• Filing and labeling of documents and other materials for storage and retrieval.
• Shipping and Receiving, including the movement of boxes and or equipment.
• Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite.
• Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc.
• Performs basic troubleshooting on all equipment used within the Client Center.
• Assists in the coordinating of work assignments to meet specific deadlines and service deliverables.
• Manage all aspects of the Client Center in the absence of the Site Manager or Supervisor.
• Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor. For one person sites, attend the Daily huddle via conference call.
• Performs Front Desk Receptionist duties.
• Performs other duties as required.

Comments/Special Instructions
Candidates must have reliable and immediate mobile transportation. Position provides site coverage to client sites in Woodland Hills, Century City and downtown L.A.


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to Elena Jarvis at elena.jarvis@adeccona.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_2_022862_398095