Financial Operations Analyst

  • Location
    San Jose, California
  • Job type
    Contract/Temp to Hire

Government Contract Compliance Administrator


Cisco Systems, Inc. (“Cisco”) has a contracts management office in the US Public Sector Sales Organization and is seeking to hire a government contracts compliance administrator.


The ideal candidate would have a minimum of 5 years working with Public Sector customers.  Specific experience in US state and local government procurement, contract administration and/or sales/channels organizations and operations is mandatory, especially with State of New York. 


Job Description:

  • Manage Cisco’s US Public Sector State, Local and/or Education (SLED) direct contracts as assigned, from end-to-end, including contract compliance and managing relationships with customers
  • Engage with Legal, Finance, IT and other business units on contracts-related requirements, issues and business processes
  • Support Sales and Channels on contract-related issues or deal opportunities
  • Manage and oversee partners with respect to subcontracting obligations (i.e. sales volume reporting and fee remittance obligations)
  • Review, understand and interpret RFP requirements and contract Ts & Cs as well as identify risks
  • Responsible for processing 200+ contract sales reports within contract deadlines, which may including sending reminders to partners/resellers, collecting and validating submitted reports, consolidating and formatting data into one file and performing any audits as required
  • Work with A/P and A/R, as applicable, to generate admin fee check payments and validate State/Contract Administrators receive payments by deadline
  • Assist with processing partner/reseller contract admin fee invoices, including sending reminders to partners/resellers, collection of fee payments and proof of payment and reconciliation activities with A/R
  • Drive onboarding process in coordination with Sales and Channels - track, review, validate and consolidate incoming partners/resellers onboarding applications and other required paperwork.  Work with authorized partners/resellers to ensure all required paperwork (E-verify, Certificate of Insurance, etc.) are submitted by various deadlines. 
  • Drive performance reviews of authorized resellers, including performing Legal/Financial background checks and offboarding processes
  • Diligently track all activity into internal CMO Database, smartsheet and Excel tracking files/tools and upload all documentation (emails, files, etc.) into online document repository in real time.
  • Assist CMO’s Pricing team with creation, validation, obtaining necessary approvals and publication of contract Price List updates
  • Manage and maintain active Certificates of Insurance (Cisco’s and authorized resellers’) as contractually required under Cisco’s SLED direct contracts; work closely with States, Cisco Risk Management, customers and authorized resellers as necessary to resolve all insurance-related issues
  • Develop, document and/or enhance new (or existing) business processes to support the growing and changing business requirements and needs of the department or organization
  • Maintain/update existing contract website content and create new websites. Compile Partner data (sales, reports, invoice, payments, contact info, etc.) as required
  • Grant website access through incoming “help” email mailers from PS customers/partners/resellers within 2 business days
  • Respond to ad hoc and incoming “help” email mailer inquiries from customer or partner/reseller within 2 business days
  • Work on special projects with internal and external stakeholders
  • Train internal and external groups, including developing the necessary training materials
  • Drive or assist with other team members on large or urgent projects from time to time (i.e. metrics, PowerPoint presentations for executives, etc.)


Skills/Background Required:

  • Results-oriented; able to execute high quality work products under time constraints and limited resources
  • Strong organizational skills and extremely detailed oriented in a very fast-paced environment where change is constant
  • Strong time management skills – can multi-task and work effectively under extreme pressure and multiple deadlines and meeting team goals/objectives, including addressing daily “firedrills”
  • Extensive experience with tracking, maintaining and updating large volume of data (primarily in Excel), where data accuracy and integrity are critical                                         
  • Solid contracts negotiations and/or administration experience – minimum of 5 years either in Procurement group, Legal Department and/or Sales/Business Development organizations
  • Able to negotiate with customers (within authorized parameters), manage strategic relationships and resolve complex issues with government buyers quickly with little guidance or support
  • Self-starter and strategic thinker, who can work independently with little supervision and will proactively seek out of the box solutions
  • Strong team player who is flexible and can work effectively with cross-functional teams
  • Strong communications (verbal and written), influencing and advanced presentation skills
  • Strong analytical skills, knowledge of financial reporting tools, extraction of data from databases and performing analysis
  • Demonstrated operations or project management experience, including working on process improvement initiatives
  • Willingness to learn new skill sets or tools as well as improve existing skills set (i.e. Excel proficiency)
  • Demonstrated experience working with customers and ensuring customer satisfaction


Technical Skills Required

  • Advanced MS Excel proficiency with solid experience working with high volume data (100K+ rows) to create ad hoc reports and data manipulation while maintaining precise accuracy. Must be able to do the following:
    • Hide/unhide rows and tabs; Wrap text; Merge and Center; Fill/Autofill; Paste Values; Transpose; Convert text to columns;
    • Format data – currency/accounting, percentage, decimals, dates, etc.;
    • Inserting/deleting columns/rows;
    • Multi-level sorting and filtering; conditional formatting; format painter; remove duplicates;
    • Group/Ungroup; Freeze Panes; Named Ranges; Data Validation (whole number, list, date, etc.);
    • Building, manipulating and formatting pivot tables/pivot charts; charts (primarily column and pie) and graphs;
    • Creating and editing basic spreadsheet formulas (sum, average, count, if, calculating net cost per applied discounts, vlookup, concatenate, etc.);
    • Lock/unlock/protect cells/worksheets
    • Hyperlink cells
    • embed excel files/charts/tables into PPT; and
    • Use of shortcuts for efficiency.
    • Solid proficiency with MS Powerpoint and MS Word


Preferred Previous Work Experience

  • High tech contract compliance officer or team lead for state or federal government private contractor; Extensive experience working with SLED State Procurement Officers
  • Contracts Drafting Experience
  • State or local government procurement officer or team lead
  • Sales or Channels experience in large high tech companies, preferably in Public Sector

Pay Rate: $45-$46/hr

  • Apply with Adecco

Reference number US_EN_99_027950_11827816