Financial Services Associate

You landing a new Financial Services Associate position in Boston, MA would be pretty good, BUT you landing a new Financial Services Associate position with US would be simply AWESOME! It can happen, because we’re looking for long-term Financial Services Associates to join the amazing team at a local client.

Here’s a preview of what you’ll be working on as a Financial Services Associate:

    • Receive high volume of calls with a script that will be provided to you
    • Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
    • Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
    • Achieve productivity standards and goals set by the company while maintaining a high level of customer service
    • Match the tone and pace of the caller while maintaining a high level of professionalism

Interested? Here’s a few qualifications needed for the job:
    • High School Diploma or GED
    • Ability to speak clearly and concisely
    • Ability to take information and interpret it to the shareholder and educate them
    • Candidate must be able to sit for the majority of their shift
    • Excellent verbal and written communication skills
    • Resolve issues in a clear, calm, and diplomatic matter
    • Computer literate - Proficient with Email and Microsoft Word
    • Able to work in a team environment and use proper rebuttals with shareholders
    • Know when to escalate the call to either a more senior associate or supervisor

These Financial Services Associate positions may require some overtime. With starting pay rates of $14.00/hr., this is a great opportunity to gain valuable experience!


So now that you know about the job and about us, the ball’s in your court. For instant consideration for this Financial Services Associate job, click on Apply Now! We can’t wait to hear from you!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records.
 

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Reference number US_EN_99_025234_1193853