Global Retail Specialist

  • Location
    Sacramento, California
  • Job type
  • Salary
    $ 22 - $ 26 / Hour
  • Category
    Retail/Sales - Outside Sales


Adecco is assisting a local client in recruiting for an organized Order Management Specialist in Sacramento, CAThis is for a temporary opportunity that will give you valuable experience to enhance your career. The Global Retail Order Management Specialist is an entry level position. The Specialist is responsible for providing our customers with world class service through efficient order management and professional communications. This role is part of our Global Supply Chain team and acts as a liaison between retailers, brokers, Sales Management, Logistics, and Production Planning. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now!


Essential Job Functions:


- Manage customer accounts from order inception to completion, which includes but not limited to

- Purchase Order acknowledgement and Order Entry

- Provide up to date information to internal and external customers regarding order status

- Delivery creation and communication to client owned and 3PL warehouses regarding shipment scheduling and status

- Resolve issues preventing invoice creation, confirm invoice creation, and process invoicing of customers via EDI, email, or mail as required by customer

- Reconcile/Resolve Deductions

- Communicate cross functionally with brokers, sales managers, third party logistics providers, planning, production, and others as needed

- Facilitate timely shipments and schedule transportation services with outside carriers for local shipments

- Generate invoices and related documents for shipped product.

- Maintain customer master data

- Resolve customer issues using problem solving and critical thinking skills to identify win-win solutions for the customer and the client

- Process manual check requests, credit memo’s, RGA’s, and/or debit memos as needed

- Provide timely updates to customers/brokers on shipment status, fill status, etc.

- Perform other duties and responsibilities as required or assigned by the Customer Service Manager

- This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

Minimum Qualifications:


- High School Diploma or GED

- Minimum 2 years’ experience

- Possess organizational, time management and problem-solving skills. Ability to handle multiple tasks with attention to detail.

- Exhibit excellent customer service, communication, and interpersonal skills.

- Demonstrate team building skills in producing results and meeting organizational objectives.

- Experience anticipating and responding in challenging situations.

- Well organized, detail oriented

- Strong prioritization skills

- Polished written and verbal communication skills

- Work well with customers inside and outside of the organization

- Must be able to work independently and resolve issues with minimal direction.

Preferred Skills and Experience

  • Advanced computer skills in MS Office, Excel, Word and Adobe Standard
  • Working in ERP System (SAP preferred)
  • Experience with Alchemy document retention program preferred


Adecco provides one of the most comprehensive benefits package in the industry to contract workers.  Benefits are available to you as a contractor after one week of employment.


Click on Apply Now to be considered for this Order Management Specialist job in Sacramento, CA or any related opportunities with Adecco.



Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_023446_11802141