Guest Services Specialist

If, you’re looking for a Guest Relations job, then look no further!  Adecco is looking for candidates who thrive in a client facing role, inside a medical or service centered environment to for a Guest Service Specialist at a Mortuary in Long Beach, CA. This 6 month placement will allow you to enhance your career while gaining valuable admin and customer relations experience.  Apply now for immediate consideration!
 

What will you actually be doing as a Guest Service Specialist?
 

As a Guest Service Specialist you will be in charge of setting and communicating guest appointments as well as managing grieving clients' needs in a professional and courteous demeanor. Using a high level of emotional intelligence you will be the face and voice of the mortuary facility for customers. Escort client family to designated arrangement room and monitors the wait time. Primary responsibilities include:

  • Prepare and ensure that the lobby and surrounding area are clean, secure, and well maintained for client families. If area requires attention, will contact appropriate department.
  • Serves families or visitors promptly and professionally with compassion.
  • Knowledge of the nature of daily appointments and client families/visitors expected to come into the lobby.
  • Ability to qualify client family inquiries to determine if a family is At-Need, Pre-Need, Illness or has another need and then direct to the appropriate department
  • Receives and appropriate documents receipt of clothing, jewelry, or personal effects from a client family.
  • Understands and respects the nature of our business with the ability to take a payment on behalf of the Flower Shop.


What’s in it for you?

  • Medical, dental, and vision plans
  • Paid Holidays
  • 401(k) Plan
  • Skills Training
  • Referral Bonuses
  • Weekly pay with direct deposit and pay card

 

Do you have what it takes to work for this Adecco assignment?  If you meet the qualifications below, the answer is YES!

 

  • High School Diploma or G.E.D.
  • Previous customer service and/or reception experience of 2-3 years required.
  • PC Literate; have basic knowledge of Word and Excel.
  • Must have excellent written and oral communication and customer service skills.
  • Must be able to work weekends, evenings, and holidays.
  • Maintain confidentiality of all material and data handled by the department.

Bilingual Spanish, Mandarin, or Armenian preferred, but not required.

So now that you know about the job and about us, the ball’s in your court. For instant consideration for this Guest Service Specialist job, click on Apply Now! 

 

See you soon!

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_025085_1204183