Help Desk Support

New

Adecco is currently assisting a local client in their search to fill a Help Desk Support job in Austin, TX! Apply now if you meet the qualifications listed below!
 
Type:                      Fulltime (40 hours / week) contract
Length:                  6 months
Pay:                        15.00 / HR
Shift/Hours:          8A – 5P
 
 
Responsibilities for this Help Desk Support job include, but are not limited to:
  • Provides remote and on-site support to user base, including clients, customers and partners
  • Take support calls and log issues into problem management system
  • Diagnoses basic hardware and software problems by phone or email
  • Responds to customer inquiries and answers customer's basic questions
  • Assists clients via research and problem solving
  • Refers more complex questions to appropriate subject matter expert
 
Qualifications for this Help Desk Support job:
  • 6+ months work experience required in a call center, technical or customer service related role
  • Preferred Associate or Technical degree preferred
  • High School Diploma or GED required
  • Must demonstrate analytical, problem solving and interpersonal skills
  • Must have excellent Customer Service skills
  • Must have competent PC skills
  • Must have excellent verbal and listening communication skills
 
Why work for Adecco?
  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
 
IMPORTANT: This Help Desk Support job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.
 
The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
 
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_614560