Help Desk/Tech Support

  • Location
    Rochester , New York
  • Salary
    $12.50/Hour
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temporary

Adecco is the largest staffing agency in the world, with more than 50 years of experience. Our team of recruiters is focused on helping you get in the door at some incredible companies. While you may have tried your hand going thru staffing agencies before, Adecco is different. We are here to help you find the opportunity best suited for you. Your success is our goal!

We are currently recruiting for Help Desk/Tech Support position starting Monday, December 11th, answering, evaluating and prioritizing incoming requests for assistance from users experiencing problems with hardware, software, networking, password resets and other computer related technologies. Handle problem recognition, research and follow up. This is a long term, temporary position with the potential to go thru January.

Requirements:
- Proficient use of Microsoft Office
- Typing and data entry accuracy
- Achieve a high level of customer satisfaction
- Maintain high quality, adherence and productivity
- Strong aptitude for computer technology, terminology and navigating thru computer systems
- Minimum 6 months call center experience
- The ability to work 8 hour shifts between the hours of 7 AM and 11 PM

- High School diploma or GED

Experience Required: MUST BE COMPUTER LITERATE

  • Apply with Adecco

Reference number US_EN_1_025315_11717532