HR Administrator

Adecco is assisting a local client recruiting for HR Administrator in Winter Garden, FL 34787

Position: HR Administrator
Job Location: Winter Garden, FL
Job Duration: 4 months W2 Contract
Shift: 7AM to 3:30 PM
Pay rate: $17.50 per hour

Job Description:

Employee Service Center HR Administrator works as part of a dedicated team of HR professionals, serving approximately 33,000 employees in United States. Responsibilities include oversight, coordination and entry of Benefits, Onboarding and HR information in PeopleSoft system for employees in multiple locations. Processing of employee data changes, benefit family status changes and retirement information in accordance with company guidelines and procedures. HR Administrator is subject matter expert on these procedures, ensures all HR transactions are processed in a timely and accurate manner. ESC Tier II HR Administrator must understand all benefit programs, respond to inquiries and resolve concerns while demonstrating a high-level of support and customer service.

Job Responsibilities:

Coordination and entry of Benefits:

Supports escalated calls and tickets from ESC Tier 1 support group and strives to provide a final resolution
Educates and supports Open Enrollment process
Provides support for Life Insurance and term life claims and interfaces with Insurance Company when needed to ensure timely processing of claims
Leads coordination efforts with Human Resources to provide education and materials to promote benefit programs and conducts on-site meetings when needed
Processes status changes in PeopleSoft and specifically supports escalated items, such as transactions related to Affordable Care Act (ACA), monitoring participant hours for eligibility
Administers insurance program for part time employees (where offered) by preparing enrollment kits/letters, maintaining records of enrollment, coordinating with HMO vendor
Processes separations for employees
Assists customers with retirement inquiries and submits requests to corporate retirement department as needed


Manages candidate experience from offer extended to hired through consistent communication.
Develops partner relationship with HRBP’s and recruiters to educate on the onboarding process and continual best practices.
Coordinates with I-9 reviewers in field to quickly get new candidates to complete Section 2 of I-9
Performs basic troubleshooting of one-off onboarding errors and potential breaks in process

HR Information

Works directly with Cox’s Human Resource Technology Services team or business partners on data discrepancies
Processes Manager Direct Access (MDA), Service Station request, Emails transactions and ensures that transaction has correct PeopleSoft codes before approving
Ensures that service dates are adjusted for rehires according to company policy
Ensures commissioned employees have Annual Benefits Base Rate (ABBR) in PeopleSoft
Ensures Incentive Compensation Plans (ICP) are entered as part of onboarding, promotion and transfer process
Keeps customers informed on the status of research and resolution, closes ticket when complete
Secures, safeguards and keeps employee information confidential as required by our, “Personally Identifiable Information Security Policy” and all other data privacy requirements
Supports 4 time zones. Must adhere to scheduled phone time during shift and remain flexible to support unanticipated events that drive volume. Flexibility is required to support peak volume events throughout year


High School Diploma or equivalent required
Minimum 3 years benefits/HR experience and high-volume processing for a medium to large workforce
Working knowledge of common benefits terminology
Experience with HR systems data entry and reporting is essential
Multi-state HR/benefits experience desirable
Strong communication and interpersonal skills required
Attention to detail and accuracy is essential
Effective customer service, time management and organizational skills necessary
Commitment to quality and collaboration in a team-based environment
Proficiency in PeopleSoft or similar HR system and Microsoft Office 2010, including strong MS Excel skills

Phone screen first then in-person interview

**Must be eligible to work for any employer in the U.S. without sponsorship / no corp to corp or 3rd party contracting arrangement / Adecco W2 only and not require relocation assistance.

***Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Candidates interested in this position you should apply immediately.

Please click on the “Apply Now” button to fill out your application.

If you have any questions, you can contact Patricia Landay by email at

Important information: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office.

To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Insurance Benefit Plans.

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Reference number US_EN_2_022862_406339