HR Call Handling Service Specialist

  • Location
    Dublin, Ohio
  • Job type
    Contract/Temporary
  • Salary
    $18.00/Hour

Company Logo #4 - 3D AdeccoOmGgm

 

POSITION: HR Service Specialist

LOCATION: Dublin, OH 

DURATION: 6 months - Possibility of perm based on performance

PAY: $18/hr W2

START DATE: ASAP 

Shift: Could be 4/10s with Thursday off or 10a-7p. 

 

**Must be eligible to work for any employer in the U.S. without sponsorship / no corp to corp or 3rd party contracting arrangement / Adecco W2 only.**

 

** BI-LINGUAL SPANISH/ENGLISH Preferred**

 

Questions about this job? You can contact me at Matthew.Greene@adeccona.com or chat with me Live at https://flashrecruit.com/user/MattGreene

 

Description of Work: 
Resolves client issues, concerns and inquiries regarding HR processes and policy (PTO, benefits, payroll, etc.) via phone calls in a call center-like atmosphere. 
Develops comprehensive understanding of HR Service Center operations and the organization. 

The ideal candidate has previous HR and call center work because they understand how to break down complex questions about policies and pay information while having a conversation with the caller (active listening). Someone who excels in this role would utilize strong written and verbal communication while offering exceptional service and be able to think outside of the box but inside of the boundaries set by policies and compliance. A quick thinker who is able to work independently and yet be a team player. 

Skills/Qualifications: 
EXPERIENCE: 0-2 years 
EDUCATION: Bachelor's Degree preferred, PHR/SPHR preferred
Strong customer service skills with an ability to comprehend and problem solve in a set period of time
Strong work ethic and ability to work independently in a team atmosphere
Ability to multi-task using multiple systems and applications simultaneously 
Previous human resources and call center experience preferred 
Strong verbal and written communication skills a must 
Bi-lingual Spanish/English preferred

 

Questions about this job? You can contact me at Matthew.Greene@adeccona.com or chat with me Live at https://flashrecruit.com/user/MattGreene

 

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

 

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

 



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Reference number US_EN_99_028082_11891855