HR Service Associate

  • Location
    Atlanta, Georgia
  • Job type
    Contract/Temporary
  • Category
    Education, Human Resources, Training - HR Recruiter


Adecco is currently assisting a local client in their search to fill HR Services Associate in Atlanta, GA!
Apply now if you meet the qualifications listed below!
Job summary:
IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

Summary:
Description:

*Temp-only assignment - end date may be extended

Job Purpose
The HR Services Associate is responsible for the accurate and timely administration of Assurant’s HR processes and for providing inquiry support (phone, email, and chat/IM) to managers, employees and retirees regarding HR policies, plans and processes.

Primary Job Accountabilities/Responsibilities
• HR Process Administration and Inquiry Support (90%)
§ Provides administrative support to accurately complete Assurant’s HR transactional processes. Activities include following all defined process steps, validation and reconciliation of data, and ensuring all necessary data entry and system updates are completed across the full spectrum of HR processes including but not limited to Employee Data Management, Talent Management, Compensation, Health and Wellness Benefits and Retirement Benefits processes.
§ Effectively uses case management and knowledgebase tools to resolve, log, track and escalate employee, manager or retiree inquiries.
§ Maintains a high level of confidentiality and professionalism.
§ Works closely with employees, managers, HR, Payroll and other business teams as needed to ensure processes are completed timely and accurately.
§ Completes and maintains currency on all required training on HR policies, programs, processes and procedures
§ Maintains established service levels for handling calls, emails, and transactions.
§ Achieves and maintains defined proficiency levels across all HR processes within defined training plan guidelines meeting experience level expectations, becoming fully proficient within 90 days.
§ Actively contributes to HR Services ongoing process improvement initiatives
§ Acts as a “change champion” for HR by explaining the benefits of new or revised HR processes with employees, managers and retirees.

• Special Projects (10%)
§ Actively participates in annual HR programs and special projects such as annual enrollment, ESPP, systems implementations and upgrades, Plan changes, acquisitions, reductions in force, process improvement initiatives etc.
§ Through projects develops additional subject matter expertise in HR programs

Basic Qualifications Required - Experience, Skills, and Knowledge
• High School diploma or GED equivalent.
• 1+ years’ experience working in an HR environment with direct exposure to employee support and administering HR processes.

Preferred Experience, Skills, and Knowledge
• Bachelor’s degree preferred (or commensurate experience)
• Possesses strong problem solving skills
• Collaborates well with others
• Possesses strong customer service and communication skills. Must be able to adjust to meet differing inquiry communication styles and needs.
• Is able to work independently
• Detail oriented with intermediate MS Office skills
If you have any questions surrounding the application process, please feel free to reach out to Yulia Le Good, Yulia.legood@adeccona.com, tel. 631-844-2804

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k) and Insurance Benefit Plans.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled




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Reference number US_EN_2_022862_403560