HR Service Center Specialist


Adecco is currently assisting a large client in their search for several HR Service Center Specialist


Position Details
Position: HR Service Center Specialist
Location: Dublin OH 43017
Duration: 6+ Months
Compensation: $18 /hour


The HR Service Center is responsible for responding to and supporting the resolution of inquiries from managers, employees and HR regarding a wide variety of HR issues including payroll, benefits, compensation, etc.
• Uses knowledge of HR processes and technologies and general HR acumen to initiate and/or complete employee HR requests.
• Defines and operates within service level agreements.
• Demonstrates customer service protocols and empathy for the personal circumstances of employees.
• Ensures complete protection of employee data and complies with all data privacy processes and regulations.
• Coaches employees and managers where future requests can be completed with self-service functionality.
• Ensures adherence of benefits policies. Ensures proper documentation is recorded and communicated to employees and management. Coaches and educates management on policies, practices and processes to create best in class experience.
• Applies basic concepts, principles, and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments

Skills/Qualifications:

Ability to multi-task
Excellent verbal and written communication skills
Passion for people and problem solving
Bi-lingual Spanish preferred
Bachelors in related field, or equivalent work experience, preferred




How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume.

If you have any questions surrounding the application process, please feel free to reach out to: Jenifer Robinson at Jenifer.robinson@adeccona.com

For other opportunities available at Adecco, please go to www.adeccousa.com


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Reference number US_EN_2_022862_405814