HR Technology Analyst (Help Desk - PeopleSoft)

  • Location
    Atlanta, Georgia
  • Job type
  • Category
    Information Technology - Help Desk / Technical Support

Adecco is currently assisting a local client in their search to fill an exciting Contract, HR Technology Analyst (Help Desk - PeopleSoft) role in Atlanta, GA. Apply now if you meet the qualifications listed below!

Duration: 4 months
Pay Rate: $27.00 per hour
Shift: Monday - Friday, 8am - 5pm

The HR Technology Support Analyst will provide production support for all HR systems. This role will research and resolve moderate issues and work directly with resources across HR teams and Technology.


Manage support tickets in the ServiceNow HR Technology queue, including those for general HCM system support (PeopleSoft, Kronos, Achievers, Fusion).
Troubleshoot HR system usage issues for team members and business partners, and determine appropriate escalation paths to third-party vendors and/or support resources where appropriate.
Collaborate with functional and technical partners to help resolve issues.
Exercise good judgment in the use of standards and technical knowledge.
Coordinate solutions in partnership with internal HR Technology resources, and communicate resolution as appropriate.


Bachelor’s degree in human resources, information technology or a related field or equivalent combination of related professional experience and education

Minimum 4+ years’ experience with HR technologies
Strong attention to detail and organizational skills, customer service orientation
Strong interpersonal skills and the ability to effectively communicate at all levels within the organization
Proficient computing skills in a PC environment


1-2 years’ experience with PeopleSoft HRMS preferred
1+ years’ experience with Service Now preferred
General knowledge of organization’s current technologies and practices
Ability to take initiative to identify and anticipate client needs, make recommendations, and implement actions

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to: Laurie Czechowski,, (631) 844-7620

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_399250