Inbound Account Specialist

Do you enjoy helping customers and managing accounts? Well, you're in luck! Adecco is seeking out talented Inbound Account Specialists to join our client's team! In this role, you will be responsible for the investigations and analysis of credit information while working within established guidelines. The position is Monday-Friday, 10:30 A.M. - 7:00 PM or 8:30 A.M.-5:00 P.M. 


  • Answer inbound phone calls from internal and external customers
  • Process customers' payments
  • Make credit release decisions following procedures
  • Refer customer disputes to field personnel for final resolution
  • Make payment arrangements on delinquent accounts
  • Escalate customer disputes and collections situations as necessary
  • Assist team in meeting inbound service level standard


  • At least 2-3 years of experience
  • High diploma required/ College degree preferred
  • Excellent verbal and written communication skills
  • Proficient keying speeds including a high degree of accuracy
  • Computer literate - Proficient with Email and Microsoft Word & Excel
  • Able to work in a team environment

Adecco General Staffing is a global leader in the Staffing Industry. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today at 515.327.6200 to discuss our opportunities with a Recruiter. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_028047_461637