Inbound Call Center Representative

Adecco is currently assisting a local client in their search to fill an Inbound Call Center Representative job in Norfolk, VA. Apply now if you meet the qualifications listed below!

 

Type: 40 hours per week

Length: 4+ month contract with possibility of extension

Start Date: Within one to two weeks of offer

Pay: $15.00/hr

 

 

Responsibilities for this Inbound Call Center Representative job include, but are not limited to:

  • Answers general inbound calls in a call center with the goal of resolving customer inquiries
  • Able to use active listening skills to work through customer concerns/complaints with a positive outcome
  • Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services and products.

 

Qualifications for this Inbound Call Center Representative job:

 

  • Will handle customer confidential information and follow security measures to protect that data
  • 5 to 7 years of previous clerical or customer service experience
  • Expected to be professional, courteous & resourceful
  • Ability to follow instructions and learn new processes
  • Proven experience accurately entering data
  • Strong attention to detail and organizational skills are required
  • Attendance and punctuality are essential for this position
  • Excellent focus and time management skills are essential for success
  • Good oral and written communication skills
  • Demonstrated team player
  • High School Diploma or GED required

 

 

Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits

 

IMPORTANT: This Inbound Call Center Representative job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

  • Apply with Adecco

Reference number US_EN_99_022862_1248644