Inbound Customer Service

New

  Do you love being on top of the latest fashion trends? Do you enjoy talking to people and helping solve customer issues? Adecco may have the perfect opportunity for you! Our team is currently assisting a local client in recruiting for outstanding Customer Service Representatives in Pittston. Don't miss out on this AWESOME temptohire opportunity!

Training classes are starting soon!

**CANDIDATES MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE WHICH INCLUDES NIGHTS & WEEKENDS!**

PAY RATE: $11.50/hour
TRAINING STARTS: Monday, June 3, 2019 Mandatory training will be part time (5pm to 9pm) for three weeks.

FULL AND PART TIME OPPORTUNITIES AVAILABLE! Part time representatives must be able to work at least 20 hours per week.

As a Customer Service Representative, you will interact with customers via telephone to provide a high level of customer service. You will assist with placing orders, customer enquiries, catalog requests, and processing refunds and exchanges.

Responsibilities for this position include:
  • Answering calls from customers and potential customers in a professional and polite manner, thus satisfying customer requirements and providing customers with a high level of customer service.
  • Handling any customer inquiries or complaints ensuring that they are dealt with accurately by providing the customer with the correct information and ensuring that they are happy with the service.
  • Proactively look for ways in which current procedures can be improved 
  • Work on other delegated task when necessary and be prepared to assist in any other areas of the company if necessary
  • Any other duties as required depending on the needs and workload of the department.
Qualifications:
  • Previous call center experience (preferred, but not required)
  • Experience within a customer service setting
  • PC literate
  • Ability to work within a team and build good working relationships
  • Passionate about providing excellent customer service
  • Reliable
  • Organized
  • Ability to work a flexible schedule
  • Able to sit for up to 8 hours
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and free SelfPaced Online Training Courses. Adecco Group is an Equal Opportunity Employer Minorities  

  • Apply with Adecco

Reference number US_EN_99_022997_481193