Inbound Customer Service Rep

  • Location
    Ankeny, Iowa
  • Job type
    Contract/Temp to Hire
  • Salary
  • Category
    Call Center & Customer Service - Customer Service

KNOCK, KNOCK! That’s an opportunity at the door for you. Adecco Staffing is assisting a client with adding a Inbound Customer Service Rep to work 10:30 A.M-7 P.M. We’re looking for enthusiastic problem solvers. If you love talking with people and helping them find a solution, we want to hear from you.  


  • Answer inbound phone calls from internal and external customers
  • Process customers' payments
  • Make credit release decisions following procedures 
  • Refer customer disputes to field personnel for final resolution
  • Make payment arrangements on delinquent accounts
  • Escalate customer disputes and collections situations as necessary
  • Assist team in meeting inbound service level standard


  • At least 2-3 years of experience
  • High diploma required/ College degree preferred
  • Excellent verbal and written communication skills
  • Proficient keying speeds including a high degree of accuracy
  • Computer literate - Proficient with Email and Microsoft Word & Excel
  • Able to work in a team environment 

Pay is based on experience.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. Click on Apply Now to be considered for this New Accounts Processor  position in Ankeny, IA or any related opportunities with Adecco. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


  • Apply with Adecco

Reference number US_EN_99_028047_11825042