Inbound Customer Service Rep

  • Location
    Ankeny, Iowa
  • Job type
    Contract/Temp to Hire
  • Salary
    $13.00/Hour
  • Category
    Call Center & Customer Service - Customer Service

Ring, ring! That’s opportunity calling for you. We're hiring an Inbound Customer Service Rep in Ankeny to work 10:30 pm-7:00 pm. We’re looking for enthusiastic problem solvers – if you love talking with people and helping them find a solution, we want to hear from you.  

 

Responsibilities:

• Answer inbound phone calls from internal and external customers

• Process payments

• Make credit release decisions following procedures

• Refer customer disputes to field personnel for final resolution

• Make payment arrangements on delinquent accounts

• Escalate customer disputes and collections situations as necessary

• Assist team in meeting inbound service level standards

 

Qualifications:

• HS diploma/GED required

• Handling inbound calls in a fast-paced environment

• Computer experience in Word, Outlook & Excel

• Customer service skills

• Effective verbal communication skills

• Working successfully in a team environment

 

So, a little bit about us. We’re the worldwide leader in staffing, but it’s only because of all the great people we have working with us. We place over 70,000 people with the world’s most well known companies every day, but that’s not enough. Why? We think everybody deserves a chance to find a good job. To work on your terms. To better your situation. To get benefits, regardless of whether you’re temporary.

 

Does this all sound good to you? If you ask us, we’d make a great team. Isn’t it kind of ironic that the way to get started is to pick up your phone and give us a call? Our friendly experts are ready to get you in at a great job, so the ball is in your court.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 



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Reference number US_EN_99_028047_11928475