Inbound Customer Service

  • Location
    West Des Moines, Iowa
  • Job type
    Contract/Temporary
  • Salary
    $ 10 - $ 11
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill a Customer Service job in West Des Moines, IA starting in December. This is a long-term contract opportunity. As a Inbound Customer Service Representative, you will be responsible for responding to inquiries regarding W2 services and assisting customers with employer automated systems to obtain wage data, payment stubs and other employee information.

Responsibilities:

• Answering inquiries from client employees regarding pay stubs and end of year wage information or W2s.
• Assisting customers primarily by phone with some email follow up.
• Providing customers with a friendly and efficient response to their questions
• Document details of customer interaction into the system

Qualifications:

• Experienced with email and common desktop software – windows and outlook
• Ability to work in a fast-paced environment
• 6 months work experience with demonstrated dependability
• High School Diploma or GED

This is an entry level customer service position paying $10.00/hr; however, if you choose to work a later shift, the pay rate is $11.00/hr.

In case you were wondering, here’s a little bit about us. Every day, we help over 70,000 people find opportunities at some of the world’s best companies. It’s an awesome feeling to help others find good jobs, get benefits (even on temporary jobs) and better their situations. It’s why we love what we do.

So now that you know about the job and about us, the ball’s in your court. Apply online now, pick up the phone or come in to the branch. We can’t wait to hear from you!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_1_028047_11699022